Universal Banker
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Overview
Banc First Corporation
Universal Banker — Edmond, OK
Onsite Position
2125 N Kelly Ave. Edmond, OK 73003
Full Time: M-F, Saturdays as scheduled
Responsibilities- Greeting customers and facilitating a welcoming and customer focused environment.
- Building and maintaining relationships with customers to help identify financial products and services that meet their personal needs.
- Processing customer transactions efficiently and accurately in a fast-paced environment.
- Opening accounts, assisting with processing and taking loan applications.
- Performing daily/weekly sales reporting.
- Assist with other job related duties as requested by supervisor/manager.
- Regular and consistent attendance and punctuality is an essential function of the job.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements- Minimum of one year successful sales experience in an incentive driven or relational selling environment; demonstrated performance in meeting and exceeding performance goals.
- Minimum of six months cash handling experience in a retail sales environment.
- Ability to generate referrals including making on site visits with local businesses.
- Ability to work effectively as a team member and with customers.
- Strong work ethic and high integrity.
- Proficient with all Microsoft applications.
- Friendly, outgoing, confident, assertive and enthusiastic personality.
- Must demonstrate a business professional image and demeanor.
- Must be able to communicate professionally verbally and in writing.
- Must be flexible and able to work additional hours when crucial to the branch environment.
Skills and Qualifications
- Successful sales record in a retail banking environment; with knowledge of bank products and services.
- Bilingual (fluent Spanish)
- Constant use of computer screens.
- Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
- Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.
- Ability to sit and/or stand for long periods of time during the workday.
- Long periods of typing and repetitive motion.
- Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags).
Hometown service, statewide strength. Banc First is committed to investing in the future of Oklahoma communities. Banc First is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - Banc First is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
Equal employment opportunity, including veterans and individuals with disabilities.
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