Customer Service Representative - H
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Join Our Team at Animal Medical Center I-35! Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a full-time position of employment.
About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.
Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.
Key Responsibilities- Stand and greet clients and their pets with warmth and professionalism.
- Answer phone calls and schedule appointments efficiently.
- Assist with client check-ins and check-outs.
- Process payments and maintain accurate records.
- Communicate effectively with the veterinary team to ensure seamless service.
- Provide compassionate support to pet owners.
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and organizational skills
- Previous veterinary or customer service experience preferred but not required
- A love for animals and a positive, team-oriented attitude
Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.
What We Offer- Competitive Pay (Negotiable on experience)
- 401K/Retirement matching (pending eligibility)
- Full Benefits (health/vision/dental-pending eligibility)
- Mental health resources
- Flexible Schedule (Saturday rotation)
- Discounted food & services
- Awesome work family!
Why choose us? Here’s why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at or visit to learn more about us.
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