Sr. PSR - Patient Services Representative - Edmond

Position Title:

Sr. PSR - Patient Services Representative - Edmond Department:
BHN-Edmond Job Description:
General Description

Under general supervision, registers, classifies, admits and schedules appointments for patients.

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients
• Serves as hospital systems intake
• Schedules appointments following appropriate procedures and guidelines
• Directs the flow of patients and visitors throughout hospital campus through the use of the hospital information system
• Gives information of a general nature regarding access to the hospitals, general operating procedures, etc., to patients and visitors
• Directs patients and visitors to appropriate sources for other inquiries
• Reviews registrations, admissions and appointments for accuracy
• Receives a physician’s order to admit, register or schedule a patient
• May collect money and issue receipts for hospital services rendered
• Maintains various reports and logs as appropriate
• Assists supervisors in developing work schedules as appropriate
• May function as shift supervisor in limited or short staffing situation

• Performs other duties as assigned

Education: High School Diploma or GED

Experience: 3-5 years experience

License(s)/Certification(s)/Registration(s)

Required:

None.

Knowledge of hospital policies and procedures. Skill in establishing and maintaining effective working relationships with others; in following verbal and written instructions; in interviewing patients; and in typing accurately. Excellent communication skills, both orally and in writing and good computer skills. Typing/keyboarding skills sufficient to meet the requirements of the position.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.