Technical Support Manager

Technical Support Manager

Join TASI Measurement as a Technical Support Manager. This role will work closely with the team to support the implementation and optimization of automation and control systems for oilfield chemical solutions.

Founded in 2016, DCiii (a TASI Measurement company) is a leader in production chemical automation, delivering innovative technology solutions that modernize and optimize chemical injection programs for the oil and gas industry. Our systems provide the most accurate dosing on the market, reduce safety and environmental risks, and protect critical assets. With true automation, flexible integration, and remote control capabilities, DCiii offers universal solutions that fit any pump and streamline installation.

We are a growing company that invests in our people, products, and technology, offering real opportunities for career growth. Salaries are competitive with market rates, and we provide a benefits platform that includes 10 paid holidays annually, vacation, sick time, 401(k) with employer match, flexible work scheduling, and a positive culture. Full-time employees (30+ hours a week) enjoy medical, dental, vision, and other insurance offerings, including employer-paid life insurance.

The Technical Support Manager will leverage deep expertise in oilfield chemical applications, chemical pump technologies, and data analytics to ensure operational excellence and customer satisfaction. The candidate will spend approximately 25% of their time in the field performing installations, troubleshooting, and delivering training to end users. Extensive experience in the oil and gas industry, proficiency with business intelligence tools like Power BI or Spotfire, and a proven track record in supporting chemical programs are required.

• Provide expert technical support for automation solutions, chemical injection systems, and remote asset monitoring.
• Collaborate with cross‑functional teams, including engineering and field operations, to implement production solutions.
• Train industry professionals on system operation, maintenance, and optimization, delivering clear and impactful training sessions both in the field and remotely.
• Conduct field installations of chemical injection systems, tank level sensors, and communication systems, ensuring proper setup and integration.
• Assist in developing and maintaining user‑friendly applications and dashboards.
• Create and maintain data visualizations and analytical dashboards using business intelligence tools to provide insights into chemical programs and operational performance.
• Manage technical projects, including coordinating field installations with contractors.

• Bachelor’s degree in a technical field such as Chemical Engineering, Mechanical Engineering, Data Science, or a related discipline; advanced certifications preferred.
• 7+ years of experience in the oil and gas industry, focusing on oilfield chemical applications, chemical pump technologies, and technical support or customer‑facing roles.
• Proven expertise in supporting and troubleshooting chemical injection systems, pump calibration, and general automation gained through roles in oilfield services or related sectors.
• Advanced skills in business intelligence tools like Power BI or Spotfire for data visualization, analytics, and operational reporting.
• Proficiency in project management.
• Strong mechanical aptitude around wellheads.
• Ability to work in harsh field environments, including 25% travel for installations, troubleshooting, and training.

• Deep expertise in oilfield chemical management, including chemical pump technologies and their application in optimizing production.
• Experience supporting real‑time monitoring systems integrated with chemical injection processes and business intelligence platforms.

• Physical Demand:
  Must sit/stand for extended periods, carry up to 50 lbs, walk, lean, squat, bend, climb, stoop/crouch, reach overhead, twist, use hands/fingers to operate computers and machinery.
• Visual Demand:
  Ability to look at a computer monitor or focus on small electronic components for…