IT technician and systems management

Requirements Must have:

• Over 2 years of experience in IT support, with preference for Managed Service Provider (MSP) experience.
• Strong grasp of networking principles including VLANs, routing, firewalls, DHCP, and DNS.
• Hands‑on knowledge of Windows Server, Azure AD/Entra, and Microsoft 365 management.
• Excellent problem‑solving skills and ability to conduct root‑cause analysis.
• Effective communication abilities and professionalism when interacting with clients.
• CompTIA A+ and Network+ certifications are mandatory.
• Additional certifications such as Server+, Microsoft 365, Azure, or equivalent are highly desirable.
• Must possess a valid drivers license and be willing to travel to client locations.
• Bilingual candidates are preferred.

• Diagnose and resolve advanced hardware, software, and network issues, both remotely and onsite.
• Support and manage Windows Server environments, including Active Directory, Group Policy, and file/permission setups.
• Configure and troubleshoot firewalls, switches, wireless networks, and VPN connections.
• Deploy, image, and configure workstations, laptops, and relevant hardware.
• Assist in server builds, migrations, and various infrastructure projects.
• Clearly document all work conducted in the PSA system and adhere to internal protocols.
• Participate in client onboarding processes, conduct network assessments, and create environment documentation.
• Mentor and offer technical support to Tier I technicians.
• Aid in staging and preparing equipment for project deployments as necessary.

At Summit IT Solutions, we are a goal‑oriented Managed Service Provider dedicated to delivering secure and reliable IT services for businesses throughout Oklahoma. Our approach is collaborative; we embed ourselves within our clients operations to enhance their systems and fortify their security frameworks. We pride ourselves on accountability, professionalism, and ongoing development. We offer a comprehensive benefits package including health insurance, 401(k) with matching, paid time off, and opportunities for professional growth.

Join us in Edmond, OK, and become a key part of a team that builds resilient environments rather than simply resolving issues.