Coordinator, Multimedia Services - Athletics

Position Classification:

Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

Requires a flexible schedule, including evenings and weekends as needed, in order to accommodate UCO Athletic operations.

Salary:

The salary is disclosed within the application as an application question

Position Overview and

Job Duties:

Under general direction of the Director of Media Services, the Coordinator of Multimedia Services for Athletics provides team leadership for centralized, enterprise-level multimedia service delivery. Coordinates multimedia services (including setup, production and postproduction) for meetings, conferences, training sessions, and campus events. Ensures the area’s technological level remains up to date, defines standards, and implements new procedures and techniques. Supervises student employees and provides functional direction to staff.

Establishes team goals and objectives. Effectively collaborates across technology teams and business units through excellent communication skills, diplomacy and a positive attitude.

Provides overall support to UCO Athletics who use AV multimedia technology in all athletic facilities. Serves as the central point of contact for systems use by athletic coaching team, student athletes and external clients. Works in a flexible arena, collaborating with the Office of Information Technology (OIT) personnel to support UCO departments, faculty, staff and students who use multimedia technologies.

Provides Tier II and Tier III technical support and assistance to coaches, students and guests who utilize multimedia AV equipment in athletic facilities.

Maintenance and support of Newtek and Daktronics or other systems for audio and video hardware across athletic facilities to include Jumbotron, play by play, instant replay and scoreboard hardware technology.

Provides support of AV systems such as digital signage, projection systems, video, audio hardware, PA systems, HD cameras, video switchers and encoders, AV fiber networks etc.

Troubleshoots problems and performs minor repairs and routine maintenance on AV multimedia equipment. Coordinate vendor services as needed.

Reports multimedia systems production-down/production-critical support issues to IT Support and Operations. Initiates/maintains local institutional support channels with all appropriate technical areas.

Maintain accurate Technology asset management inventory of Athletic facilities and provide state required annual reports in a timely manner.

Works closely with and Assist the Athletic Administration team, primarily the Assistant Athletic Director-Media Relations.

Provides instructional and consultative services for purchase of media resources. Provides in-service for effective utilization of the audiovisual, video, media and production equipment, development applications, tools, and facilities.

Creates and maintains documentation including diagrams, operational and support procedures. Publishes client-facing support documents to improve user experience.

Maintain access, security, scalability and usability of assigned application(s).Researches and communicates new features of assigned application(s) and unused tool functionality to drive the platform expansion and adoption.

Continually updates skills and knowledge relative to the position and the technology industry

Performs other duties as assigned.

Qualifications/Experience Required Bachelor’s degree plus 3 years of experience in the administration of various types of multimedia equipment, streaming, multimedia content management, and/or web conferencing applications and systems, or an equivalent combination of work experience and education.

Must have a valid driver's license, clean…