Bartender

Category Bartender## Description
** Job Overview
** Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.
** Primary Responsibilities
*** Live by a servant leadership philosophy to always serve others first.
* Understand, and comply with:
* All Company policies, procedures, and operating standards.
* All federal/state/local laws and ordinances.
* Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
* Provide every Customer with an awesome first, next and last great experience.
* Always have a “do whatever it takes” personality.
* Smile and welcome all Customers you encounter.
* Address Customers by name; shake their hand if appropriate.
* Involve Customer in conversations throughout their entire experience.
* Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
* Utilize genuine salesmanship techniques during Customer interactions.
* Possess an extensive knowledge of all food, serious seafood, Chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.
* Place accurate orders using the POS.
* Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.
* Manage the bar during each shift as though it were your own business.
* Maintain a clean and organized bar top, storage areas, and service bar station.
* Adhere to a responsible beverage service requirements.
* Verify all Customers that purchase alcohol are at least 21 years of age.
* Answer the telephone in a friendly, upbeat manner and with a smile on your face.
* Take and manage all To Go orders.
* Adhere to cash handling policies.
* Perform secondary responsibilities.
* Assist Servers by running drinks to their tables.
* Help the Host by encouraging Customers to come sit in the bar.
* Assist other Bartenders by stocking glassware, ice, garnishes, etc.
* Complete assigned opening, ongoing, and closing sidework.
* Maintain a safe, sanitary, and secure environment at all times.
* Notify a Manager of all Customer complaints.
* Remain calm at all times.
* Perform any other tasks or duties as assigned by a Manager.
** Required Skills
*** High school degree or GED preferred.
* 1 to 3 years’ experience bartending in Food and Beverage environment; or equivalent combination of education and experience.
* Must be at least the minimum age required to serve alcohol as determined by applicable state law.
* Able to free-pour to recipe and specification; extensive knowledge of beer, wine and liquor.
* Good reading, writing, mathematical and communication skills.
* Able to interact professionally with other Customers and Team Members.
* Able to handle multiple tasks in a fast-paced environment.
* Good judgment and decision making abilities.
** Physical Requirements
*** Must be able to spend 100% of working time standing, walking, and reaching.
* Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
* Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
* Climbing and ascending or descending ladders, stairs, and ramps.
* Must be able to carry loads greater than 50 pounds frequently.
* Must be able to communicate clearly with our Customer in the primary language of the restaurant.
* Hearing sounds at normal speaking levels with or without correction.
* Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.