Retail Assistant Store Manager

Join to apply for the Retail Assistant Store Manager role at Ollie's Bargain Outlet, Inc.

Join our team and live the Ollie
-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Constantly seek improvement.
• BE REAL – Be honest, transparent, genuine, trustworthy, and sincere.

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401(k) with generous company match and immediate vesting.
• Strong career growth & talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front‑end of the store. It helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include associate development, customer service, asset protection and store maintenance.

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and timely completion of related reports to ensure financial and operational goals are met.
• Ensure store standards, Redbook compliance, and company programs meet all operational expectations.
• Maintain the front‑end, entrance, and exterior of the building.
• Ensure all Associates are provided daily tasks and productivity.
• Organize and maintain office areas.
• Support the Door‑to‑Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure corrective actions are completed.
• Lead monthly safety meetings with store Associates and assess changes from the meetings.
• Ensure all customer service standards meet company expectations.
• Complete price changes as required by the company.
• Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
• Perform all Team Leader functions to open and close the store when needed.
• Lead donation programs and Ollie’s Army sign‑up and membership.
• Assist with hiring, recruiting, interviewing, selection, and onboarding to meet staffing needs.
• Complete any additional responsibilities and/or duties as assigned.

• High school diploma or equivalent required.
• Minimum of 1‑2 years retail experience in a supervisory role within a mid‑size to large retail or service‑oriented business.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Proficiency in reading, writing, and speaking English.
• Professional workplace management skills.
• Sound judgment, confidentiality, accuracy, and attention to detail.
• Strong organization and prioritization skills with strict time frames.
• Knowledge of industry terms and processes.
• Effective communication and delegation skills.
• Outstanding interpersonal and listening skills.
• Positive attitude and ability to interact well with customers and Associates.

• Lift and carry up to 50 lbs.
• Push and pull up to 35 lbs.
• Stand for extended periods.
• Bend and twist frequently.
• Grip, reach, and pinch with arms and hands frequently.
• Squat, kneel, balance, and climb occasionally.
• See, hear, and speak regularly.
• Maintain alertness and work safely at all times.
• Operate a motor vehicle with a valid state‑issued license.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.