Store Associates; 164th & Penn

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Goodwill Central Oklahoma is seeking individuals to help grow our mission – We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

Provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing, and selling merchandise. This is not a supervisory role.

$12.75 per hour

• Medical
• Dental
• Vision
• Life
• 401(k)
• RISE program – helps employees gain skills for personal and career growth through guidance, job training, and support for life’s challenges.

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas.
• Clean and straighten items on the floor.
• Clean the store, dressing rooms, and bathrooms.
• Abide by Goodwill Industries of Central Oklahoma’s policies and procedures.
• Perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross‑train in all work areas.
• Adhere to cash handling procedures as outlined by agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to agency standard.
• Attend required training.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs, and procedures; attend safety training and meetings and report unsafe conditions immediately.

• Perform other duties and projects as requested by management.

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read, and write English.
• Reliable transportation and communication, required.

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to work on multiple projects at once.
• Strong sense of internal, external customer service.
• Good time‑management skills; adhere to timelines and schedules.
• Good decision‑making skills.
• Basic math skills.
• Good interpersonal skills: work well with a wide range of people.

• Stand, walk, twist, bend, grab, reach for long periods; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talk, hearing, smell, eye acuity.
• Push, pull, and lift up to 50 pounds or more with assistance.
• Operate a computer.
• Move donated goods and handle textiles; move stock onto/off shelves.

• Works in climate‑controlled retail or production environment; exposure to airborne particles such as dust, mold, dirt, pollen; extreme heat and cold.
• Availability during operating hours; schedule may include days, evenings, weekends, holidays, blackout periods; occasional overtime when approved.
• Moderate noise level.
• May work part‑time or full‑time at management discretion.

The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Entry level

Full‑time

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Non‑profit Organization

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