Account Manager

An Account Manager serves as the primary point of contact between the property management division and its clients, ensuring that customers receive exceptional service and support. You will be responsible for developing industry relationships and acquiring new property owners. You will manage client relationships, address their needs, and work to resolve any issues that arise. This person works in an office setting and outside of the office developing referral relationships.

You'll also track account performance and identify opportunities for growth to enhance overall client experience.

• Acquire new property owners' accounts for the company.
• Manage client interactions to align with company policies and industry regulations
• Engage with internal teams to coordinate actions that support client objectives
• Analyze account data and inform clients of their performance
• Supervise client interactions to uphold satisfaction and retention
• Seek ways to refine processes and introduce effective practices

• A valid Real Estate License is required for this job
• Completion of a degree in Business, Marketing, or a related field
• Proven ability to communicate and negotiate effectively
• Familiarity with CRM systems and customer engagement tools is beneficial
• Proven skill in handling many accounts and consistently hitting targets
• Five or more years in a relevant industry's account management

$62,500 - $75,000 yearly

Our Mission at Homestead & Co is to provide superior client service. It's our job to help clients make good real estate decisions that support their lives.