Controller - Finance Operations & Systems

Pay: CA $90,000.00 - CA$ per year

Western Dispatch is seeking a hands-on Controller to lead accounting operations, strengthen financial controls and reporting, develop the finance team, and build a scalable finance function capable of supporting the company’s next stage of growth.

This is an accounting leadership position for someone who can stabilize daily operations, create structure, improve visibility, integrate systems and workflows, and establish reliable financial information sources. The successful candidate will be equally comfortable resolving a rejected invoice, reviewing payroll, leading month-end, building a cash-flow view, coaching a junior employee, and working directly with the data and reporting tools that support the business.

• Own the accuracy, timeliness and reliability of accounting operations across billing, collections, accounts payable, payroll, reconciliations and the general ledger.
• Create structure through clear responsibilities, documented workflows, a disciplined close calendar, review controls and regular management reporting.
• Maintain and improve the database-driven processes and reporting environment that support billing, finance and operational visibility.
• Partner with ownership, operations and external advisers to strengthen planning, reporting, systems integration and finance-related change initiatives.
• Remain hands-on. This position leads by doing, especially during the transition and while processes are being built and strengthened.

• Lead month-end and year-end close activities, including reconciliations, journal entries, accruals, account analysis, supporting schedules and issue resolution.
• Manage and actively participate in billing, accounts receivable, collections, accounts payable, payroll, deposits and accounting administration.
• Actively work in Sage and related systems to process and reconcile accounting activity, investigate discrepancies, and ensure consistency across accounting, operational, payroll and billing data.
• Prepare reliable monthly financial statements and management reporting, including cash, working capital, AR aging, billing status, margins and key variance visibility.
• Maintain visibility into cash flow, upcoming obligations, receivables, payroll requirements, vendor payments and short-term working-capital needs.
• Design and document practical internal controls for cash, vendor changes, customer and vendor master data, billing, payroll, journal entries, reconciliations and approvals.
• Create a repeatable month-end close calendar, ownership matrix, finance SOP library and cross-training plan.
• Develop service standards and measurable KPIs for billing accuracy, collections, close timeliness, reconciliations and error resolution.

The company relies on database-driven processes for important billing, finance and operational workflows. The Controller is expected to work directly with structured data and reporting systems rather than relying exclusively on spreadsheets or canned reports.

• Work with and maintain existing Microsoft Access databases used in billing and other operational finance processes.
• Understand relational database structures, including tables, relationships, keys, joins, queries and data integrity, and write or troubleshoot SQL queries used for reporting, reconciliation, billing and analysis.
• Work directly with SQL Server data sources and build, maintain and improve Power BI dashboards used by ownership and management.
• Connect Power BI to SQL Server and other structured data sources and develop reliable reporting models with clear definitions and reconciled source data.
• Reconcile information between Sage, Access…