Information Officer Job Edmonton area,Alberta Canada,Administrative/Clerical

Role Responsibilities

Key components to this position include providing complete, accurate and timely information as it relates to the Residential Tenancies Act (RTA), Mobile Home Sites Tenancies Act (MHSTA) (and associated regulations), follow RTDRS processes and the Rules of Practice and Procedures (RPP) and process documents related to the hearing application process.

You will be responsible for
:

Providing complete, accurate and timely information to the public, internal and external stakeholders by way of telephone, electronic mail, fax or written correspondence.

Processing hearing applications and incoming documents utilizing your attention to detail including reviewing documents, accepting payment, scheduling hearings, filing documents with the Court of King’s Bench, etc.

Assisting the public and other stakeholders.

Liaising with the courts and other department/outside agencies to ensure the smooth and timely flow of documentation through legal system.

Conducting administrative duties, which will include compiling, maintaining data and files, assisting in assigned projects and other ancillary functions.

To be successful in this role, you will demonstrate
:

Strong client service skills and a commitment to providing timely, accurate and professional support.

Excellent written and verbal communication skills, with the ability to share information clearly and respectfully.

The ability to work collaboratively and effectively as part of a team while exercising sound judgment and professionalism.

Strong analytical skills, attention to detail and the ability to manage competing priorities in a fast-paced environment.

Proficiency with Microsoft Office Suite and the ability to learn and use business systems effectively.

A high degree of personal accountability, initiative and the ability to work with minimal supervision.

Please to view the job description for this position.