Service Agent

Position: Full-Time Service Agent
Join Elections Alberta as a Full-Time Service Agent in Edmonton. Provide crucial electoral support through communication and data verification for an efficient election process.

Elections Alberta offers a temporary Service Agent role, engaging candidates in the administrative support of provincial elections and events. This in-person position demands exceptional customer service abilities, attention to detail, and a commitment to accuracy in data entry and document management. Ideal for those looking for impactful work, this role requires availability for full-time hours and offers up to 36.25 hours per week.

Key Responsibilities:

• Review and validate electoral documents and records

• Make outbound calls to verify elector information

• Take inbound inquiry calls from the public

• Complete accurate data entry and maintain records

• Collaborate effectively with team members and adhere to processes

Requirements:

• High school diploma or equivalent experience

• Previous call centre or customer service experience

• Excellent communication skills in English (CLB
8)

• Strong computer skills using MS Office

• Ability to maintain confidentiality and work independently

Join the Elections Alberta team, providing essential support to maintain the integrity of Alberta’s electoral processes.
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