Installation Department Assistant

Installation Department Assistant – Edmonton

Window Mart Inc. is the leading provider of windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service

Window Mart company is looking for a full time installation department assistant in Edmonton, we are looking for an enthusiastic, dedicated, and customer oriented person.

• Direct phone and email information support to customers.
• Coordinating and answering questions on services, products and procedures to customers and installation team.
• Answers enquiries and resolves customer complaints regarding installations.
• Order fulfillment, document preparation.
• Management and organization of internal files, filing and storing completed documents.
• To contribute efficiently to the working process optimization and continuous improvement.
• Solving problems regarding procedure and to keep up with constantly changing electronic file management.

• Strong client service skills.
• Effective verbal and written communication skills.
• Knowledge in MS Office software.
• Ability to prioritize a high volume of workload in a demanding fast paced environment.
• Analyze and interpret policy and procedure guidelines.
• Mature individual with the ability to adapt to change and work in a multidisciplinary team setting both independently and working within a team.

Paid training provided.