Service Administrator - Heavy Equipment

Job Overview: SUMMARY The Service Administrator is responsible for day-to-day administrative duties as requested by management, as well as assisting various departments both on site and in the Corporate Office (including payroll, accounting, and human resources).

Location:

Acheson, AB

Job Duties   Deliver optimal customer service that fosters positive relationships
Assist with delivering department initiatives
Prepare work orders and estimates;
Including labour & supplies
Accurately enter and track work orders and equipment in databases
Ensure timely closure of work orders and invoice submission
Organize, maintain, and update document and electronic filing systems; retrieve and systemize information
Provide administrative support to management and Master Mechanic
Prepare for meetings and produce meeting documents as needed
Demonstrate professionalism and friendly demeanor while answering incoming telephone calls and redirect calls appropriately
Pick up, deliver and prepare outgoing correspondence; including coordinating and logging the pick-up and delivery of courier mail.
Perform timekeeping and payroll duties for facility staff
Establish an organized, professional, and friendly atmosphere for customers and staff
Other duties as required by management
Qualifications / Skills   Post-secondary education and/or High School Diploma with progressive relative experience
A minimum of 5 years of related service and administrative experience
Knowledge of heavy equipment machinery and parts would be considered an asset
Excellent verbal and written communication skills
Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint)
Time entry experience preferred
Must be able to work under pressure, to multi-task, and meet deadlines
Possess strong organizational skills
Organized and self-motivated #LI-AK1
Power Your Potential. As a premier specialty contractor, we deliver critical infrastructure services to the utility and energy markets throughout the United States and Canada. We’re proud to provide unmatched value to our clients, a safe work environment to our employees, and innovation to our communities. When you’re part of our team, the opportunities are endless. From career advancement to worldclass benefits, we value, safeguard, invest in, and motivate our employees as we build the future, together.