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Account Administrator, Personal Lines

Job in Fort Saskatchewan, Edmonton, Alberta, Canada
Listing for: Drayden Insurance Ltd.
Full Time position
Listed on 2026-10-04
Job specializations:
  • Administrative/Clerical
  • Insurance
Salary/Wage Range or Industry Benchmark: 40000 - 55000 CAD Yearly CAD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Fort Saskatchewan

Exciting things are happening at Drayden Insurance, and you could join us in for the ride!

Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Account Administrator to join our Ft. Saskatchewan
branch.

What’s In It For You? -
  • Competitive base salary with additional earning potential through commissions and bonuses
  • Company matching RSP program
  • Employee Assistance Program
  • Education program to support growth and development
  • Company social events
  • Insurance and registry services discounts

As an Account Administrator for our Personal Lines team, you will provide administrative support to our team of Personal Line insurance brokers and their clients, ensure accurate processing, documentation and maintenance of client accounts. This role will ensure that clients' first interactions and impressions are positive.

What You Will Do -
  • Provide administrative support to our team of Personal Line brokers in their day-to-day tasks
  • Provide exceptional customer service to clients in person or by telephone or e-mail
  • Maintain and update client records, including documents related to payments, claim status and incoming documents
  • Process renewals and endorsements
  • Other administrative duties as required
What You Bring to the Team –
  • Completion of High School Diploma or equivalency
  • Previous experience in an office setting is an asset
  • Excellent interpersonal and communication skills
  • Strong organization skills with a focus on attention to detail
  • Drive and motivation for personal growth
About Drayden Insurance

Drayden Insurance was founded in 1965 and is named after the small towns in Alberta which it was formed - Drayton Valley and Holden. Drayden Insurance has grown since then, employing more than 200 employees in multiple locations across Alberta, while still keeping its small town, grassroots feel at the forefront. In 2023, Drayden Insurance joined Mac Dougall Insurance Group, allowing our team to offer clients more insurance products.

If you are passionate about helping people, building relationships, and growing your career in a supportive environment – we’d love to hear from you.

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