Mental Health Clinic Administrative Assistant

Support student well-being as an Administrative Assistant at Counselling & Clinical Services, using organization, empathy, and professional communication in person at North Campus.

Reporting to the Director of CCS, you will support an interdisciplinary clinic serving students. The position requires appointment coordination, confidential records management, office administration, and calm responses to students in distress. You will work with four administrative staff and mental health professionals.

• Provide reception and respond to phone, email, and voicemail inquiries
• Manage clinician schedules and telehealth or in-person appointments
• Send reminders, forms, follow-up emails, and feedback forms
• Maintain confidential files under HIA and POPA requirements
• Support psychiatry reports, groups, workshops, supplies, and office procedures

• Post-secondary education or administrative training with one year of experience
• Proficiency with Microsoft Office, Google Workspace, Zoom, and troubleshooting
• Knowledge of HIA and POPA privacy standards
• Strong organization, time management, communication, and customer service
• Calm, professional support for students in distress

Bring compassionate reception, appointment coordination, privacy awareness, and organization to CCS student mental health services.