Accessibility Exam Services Manager

Advance accessible assessment services at North Campus, Edmonton, through staff leadership, confidential processes, and reliable exam administration.

This Manager leads accommodated exam services within Accessibility & Accommodations and supports students, instructors, faculties, and administrative units. Responsibilities span student requests, instructor details, scheduling, exam preparation, proctoring, and post-exam follow-up. The position requires knowledge of accommodation principles, privacy, student service, and academic integrity.

• Supervise continuing and casual proctoring employees
• Coordinate requests, scheduling, preparation, and administration
• Partner with accessibility specialists and instructors
• Improve workflows, procedures, and service standards
• Maintain confidentiality and academic integrity protocols

• Relevant undergraduate degree; graduate degree preferred
• Experience in post-secondary or complex service environments
• Understanding of duty to accommodate and accessibility
• Strong communication, judgment, and decision-making skills
• Commitment to inclusion, fairness, and student-centred service

Support equitable assessment by combining accessibility leadership, exam services expertise, confidentiality, and continuous operational improvement.