Assistant Manager Heritage

Looking to accelerate your career? Fountain Tire Edmonton (Heritage) is looking for a highly motivated leader to join the team as an Assistant Manager.

We are searching for experienced automotive and tire management professionals who are career‑minded, forward‑thinking, and dedicated to the continued growth of Fountain Tire.

• Competitive compensation $75,000 to $85,000 per year + generous bonus structure
• Comprehensive health, dental, and vision benefit programs for you and your family
• RRSP program with company matching
• The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
• Recognition and incentives for your contribution to the organization
• Policies and programs that support a balanced lifestyle
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

• Focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
• Recommend vehicle service, provide service quotes, and receive customer authorization for work to be performed
• Share product knowledge and technical expertise to provide excellent customer service on the front counter
• Assist with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
• Assist with recruitment and development of a team of Associates dedicated to providing a superior customer experience
• Supervise and motivate associates to ensure maximum productivity
• Ensure all safety policies and procedures are implemented
• Assist in inventory management through documentation processes and annual inventory counts
• Assist in identifying and following up on outstanding accounts receivable/credit clients
• Ensure store associates have completed all assigned training; provide feedback and reinforcement as required
• Handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions

• 3+ years of experience in the automotive industry required
• Completion of high school diploma or GED and a post‑secondary diploma, degree, or certification is preferred
• Previous experience as an assistant manager, service writer or service manager is an asset
• Proven leadership ability and previous people management experience (recruitment/discipline) is an asset
• Strong computer skills
• Ability to set goals and achieve results
• Ability to maintain a valid driver’s license and satisfactory driver’s abstract
• Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
• Organizational and time‑management skills in order to prioritize competing demands