Automotive Service Advisor

Join Fountain Tire Edmonton as a dedicated Automotive Service Advisor and play a key role in customer satisfaction. This entry-level position focuses on managing service orders and enhancing the customer experience.

As a Service Advisor, you will effectively communicate with technicians and assist customers at Fountain Tire.

Your role includes creating work orders, providing service quotes, and following up for customer satisfaction. With training programs to develop your skills, this is an ideal role for someone looking to grow in the automotive industry.

Key Responsibilities:

• Create work orders and manage bookings

• Provide quotes and receive customer authorization

• Proactively call customers for satisfaction feedback

• Recommend tire and mechanical services

• Ensure accurate product billing and process information

Requirements:

• Entry-level experience in automotive repair is an asset

• Able to work Saturdays and in a fast-paced environment

• Effective listening and customer service skills

• Knowledge of tires and mechanical services

• Valid driver’s license with a good Driver’s Abstract

Bring your passion for customer service and automotive knowledge to Fountain Tire Edmonton!
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