Job Description & How to Apply Below
Automotive Service Advisor (Genesis South Edmonton)
Join one of Edmonton's premier luxury automotive dealerships.
Genesis South Edmonton is looking for an experienced Automotive Service Advisor who enjoys building relationships, delivering exceptional customer service, and helping customers protect their investment.
If you enjoy working with people, understand dealership service operations, and know how to create an outstanding customer experience, we'd love to meet you.
This is an opportunity to join one of Canada's fastest-growing automotive groups while representing one of the industry's newest luxury brands.
What You'll Do
Welcome customers and provide exceptional service throughout their visit
Listen carefully to customer concerns and accurately document repair requests
Explain repairs and maintenance recommendations in an easy-to-understand way
Prepare estimates and repair orders using CDK
Coordinate with technicians to ensure efficient workflow
Keep customers informed throughout the repair process
Recommend maintenance based on manufacturer guidelines
Build long-term customer relationships through outstanding service
Help maintain strong CSI scores
Support a positive, team-first culture
What We're Looking For
Previous Automotive Service Advisor experience in a dealership environment
CDK experience strongly preferred
Excellent communication skills
Strong customer service mindset
Ability to prioritize multiple customers
Organized and detail-oriented
Strong sales and relationship-building abilities
Comfortable in a fast-paced dealership
Valid driver's license
Perks
Learn and Grow – We're committed to your growth and development. We will ensure you receive all of the training you need as well as access to our library of courses in the Go Auto U.
Employee Investment Program – Our program guarantees a 10% return every year, up to a 16%, based on Go Auto's profits.
Vacation Vibes – After your first year, enjoy three weeks of vacation; reach five years, and you’ll have four weeks; hit ten years, and you’ll be soaking up five weeks of vacation time.
Health and Dental – Comprehensive benefits, including healthcare, dental coverage, and a health spending account.
Climb the Ladder – With our promote‑from‑within culture, you’ll have ample opportunities to grow along your chosen career path.
Positive Team Environment – A vibrant team that shares your passion and drive, fostering collaboration and support.
Giving Back – We donate annually to causes such as the Kids with Cancer Society and Go Auto Fuels the Schools.
Find Your Life‑Changing Career – Build lifelong careers; ask about our inspiring success stories of career growth within Go Auto.
Don’t settle for just a job—join us at Go Auto and build a career you’ll love. Shift into gear and apply today!
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