Job Description & How to Apply Below
At the City of Edmonton - Parks and Roads Services, the long-term success of serving our citizens is driven by exceptional employees who exemplify our Cultural Commitments of being Safe, Helpful, Accountable, Integrated, and Excellent. In this role, you will contribute to cultivating our vision and cultural commitments while championing continuous improvement.
This position is dedicated to driving operational efficiency projects within the Parks and Roads Services Branch, leveraging data analytics and storytelling to inform decision-making. The role focuses on managing key initiatives related to fleet management, 311 inquiries, technology management, analytics, and advanced reporting. Additionally, this position supports the development of short, medium, and long-term strategies to enhance branch services. The outcomes of these operational strategies will result in enhanced services for citizens, improved efficiency, and greater effectiveness.
Whatwill you do?
- Develop a comprehensive understanding of operational business needs, priorities, and performance metrics to provide data-driven recommendations helping guide operational strategies
- Conduct in-depth data analysis of operational practices and research industry trends to identify future challenges and opportunities for operational improvement
- Analyze operational data to identify trends, assess needs, and develop recommendations to improve service delivery. Communicates insights and recommendations through data-driven storytelling and visualizations
- Ensure the perspectives and needs of Parks and Roads Services management and frontline staff are incorporated into recommendations to support decision-making on operational changes, resource allocation, and process improvements
- Advise and collaborate with leadership to guide operational strategies and process optimization, backed by thorough data analysis
- Supports the evaluation of operational initiatives related to fleet management, 311 services, and analytics projects, ensuring alignment with branch objectives
- Maintain oversight of short and long-term operational projects that align with budget cycles and integrate business planning with overall branch strategies
- Working collaboratively with each of the Parks and Roads Services Branch sections to manage the process and projects involving the development, deployment, and integration of projects related to a variety of operational assets/functions
- Define the project plans/goals, objectives, and planned deliverables including planning, scheduling, resourcing, risk assessment, cost/benefit analyses, change management, and overall costs under the leadership of the operational area
- Determine business needs and requirements to align project approaches with operational needs through direction from leadership who provide strategic priorities
- Completion of a University Degree in Business Administration, Data Analytics, Public Administration, Engineering, or a related degree
- Certification or coursework/training certification or coursework/training in data analytics and visualization is required
- A minimum of five (5) years of progressively responsible experience in a leadership role within a large, complex unionized organization. Experience in strategic operational business planning and analytical experience including research and synthesizing information for decision-making purposes and report preparation is required
- Master’s Degree in Business Administration, Data Analytics, Public Administration, Engineering
- Certification or coursework/training in public administration, asset management, project management, continuous improvement, or other leadership training would be an asset
- Demonstrated leadership and team-building skills
- Well-developed expertise, knowledge, and skills in statistical analysis, gathering and consulting data and information, analyzing data and synthesizing evaluation findings, and presenting information
- Project management skills with demonstrated ability to establish, direct, and motivate project teams and deliver projects in a timely manner
- Experience developing and implementing complex plans and processes across diverse lines of business
- Demonstrated knowledge and ability in writing policy, reports, strategy papers, technical briefs, and other communication materials
- Ability to understand complex, technical information and prepare presentation materials and reports for success
- Demonstrated analytical skills, logical process…
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