Strategic Business Analyst

Job Number: 56340

Are you a strategic thinker and problem solver who excels at turning operational challenges into seamless, practical service solutions? Do you thrive on diving into complex workflows, collaborating directly with teams, and delivering tangible results? The City of Edmonton is looking for an action-oriented leader to join the Department Strategy Section and drive high-impact operational improvements from concept through  this high-visibility role, you will facilitate service improvement initiatives across three departments:
Office of the City Manager, Corporate Services, and Financial Services. You will lead transformational projects, guide strategic initiatives, build robust business cases, and ensure organizational change readiness that directly elevates how our city operates. Core functions include project management, strategy formulation, business case development, and driving change readiness to ensure our departments operate effectively.

As a Strategic Business Analyst, you will lead the intersection of practical innovation, workflow analysis, and data driven solutions. Operating with high autonomy, you will partner directly with key Community Partners to establish priorities, mitigate risks, and manage projects from initial concept through to full implementation.

If you are ready to bring your expertise to a dynamic team committed to public sector innovation and meaningful impact, we invite you to apply!

What will you do?

Planning, leading or participating on projects with a focus on service experience or process improvements for supported business areas

Ability to bridge high-level ideation with operational urgency, driving initiatives through to final implementation and adoption across supported departments

Leading meetings and presenting materials with Branch or Department leadership teams related to projects or initiatives with business process analysis

Leading and writing content related to department and branch business cases that align with business area priorities

Conduct service reviews and develop data-driven recommendations to improve the effectiveness and efficiency of business processes

Conducting business-specific research, translating raw operational data into decision-ready executive proposals, options matrices, and risk-reward trade-offs in accordance with corporate policies and standards

Leading phases of policy analysis, policy reviews, and/or business process analysis with the intent of optimizing performance and development of recommendations

Aligning activities based on corporate direction and establishing positive working relationships with other department strategy peers and senior leaders in the organization

Other related duties as assigned

Qualifications:

Undergraduate degree in Business Administration, Public Administration, or equivalent

Minimum of 5 years of progressively responsible experience in a combination of: strategic and operational business planning, working with corporate performance measures and budgets; business case development

Assets:

PMP certification

Change Management (Prosci) certification

Business Process Reengineering certification

Tableau Public and Desktop experience and certifications

Leadership and project management experience within a public sector environment

Skills required for success:

Strategic Planning & Operational Execution:
Proven ability to translate organizational strategy, policy, foresight, and performance measures into actionable, real-world operational workflows

Advanced Research & Data Analysis:
Expertise in quantitative and qualitative research methodologies, from collection and database analysis to data visualization (e.g., Tableau, Google Suite) and actionable insight generation

Autonomous Project & Change…