Client Service Representative

Enhance client relationships as a Client Service Representative with CIBC in Edmonton. Leverage your financial services expertise to support clients’ daily banking needs.

Join the Personal and Business Banking Team in a regular position that offers 30 hours per week.

Your role focuses on client engagement, problem-solving, and utilizing technology to streamline banking experiences. Flexibility to work evenings and weekends across multiple banking centers is essential.

Key Responsibilities:

• Assist clients with day-to-day banking transactions

• Proactively connect clients with relevant CIBC team members

• Resolve client issues by listening and providing support

• Educate clients on banking technology and applications

• Ensure meaningful client interactions and enhance satisfaction

Requirements:

• Experience in client issue resolution and service

• Strong interpersonal communication skills

• Knowledge of financial products and services

• Ability to adapt to various banking center locations

• Commitment to fostering a diverse and inclusive environment

Bring your client-focused approach, technology skills, and problem-solving mindset to elevate the client experience at CIBC in Edmonton.
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