FitLess Host Millwoods Town Centre

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4

Less’ friendly, clean, and automated brand.

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.

Cleans and tidies according to cleanliness standards and expectations set in cleaning and inspection guidelines.

Provides friendly customer interaction during cleaning tasks on the workout floor.

Contributes to the “everybody cleans” mindset.

Completes and reads daily, weekly and monthly cleanliness tasks, communications, and training to achieve standard expectations.

Informs and reports deficiencies using standard guideline expectations to engage appropriate actions.

Provides friendly customer service following Fit4

Less guidelines, processes, and procedures to deliver consistent service to members and prospective members.

Welcomes everybody warmly in the club with hi, bye and thank you.

Helps and educates members and guests about memberships, amenities, automation and processes.

Promotes black card amenities and memberships.

Contributes to a courteous and friendly workplace environment to meet Fit4

Less’ brand expectations.

Completes tasks and responsibilities by the set timelines.

Works with the manager for progress relating to customer service and escalation support.

Addresses, informs and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4

Less purpose.

Assists and provides appropriate access within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience
• Verbal communication skills
• Written communication skills
• WHMIS
• First Aid, CPR-A & AED Certification
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere to come to every day!

The selected candidate will be paid minimum wage. The expected annual total compensation is $8,100 determined by the expected total number of scheduled hours per year.

At Fit4

Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.