Coordinator Guest Services at CMH

Position: Coordinator for Guest Services at CMH
Location: Stony Plain

Lead the way in guest experiences as a Coordinator for Guest Services at CMH Heli-Skiing & Summer Adventures located in Banff, Alberta. Oversee reservations and guest profiles while collaborating with lodge teams.

This full-time coordinator role is about ensuring that every guest receives the ultimate experience from booking through arrival. By confirming reservations and managing guest information accurately, you'll facilitate smooth communications that enhance the overall journey of each visitor to CMH.

Key Responsibilities:

• Process and confirm guest reservations effectively

• Keep guest profiles updated for accuracy

• Communicate with lodge teams about guest itineraries

• Address discrepancies in lodge reports

• Aid in implementing health and sustainability measures

Requirements:

• Related post-secondary education required

• 1-2 years in a guest-facing role

• Experience in hospitality, tourism, or customer service

• Proficient multitasking in fast-paced situations

• Genuine desire to provide outstanding guest service

Join CMH and utilize your organizational and interpersonal skills to make a significant impact in guest experiences.
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