Personal Banking Associate

Connect with customers as a Personal Banking Associate at TD Canada Trust in Edmonton, Alberta. Provide tailored banking advice, service transactions, and digital education to enhance customer experiences.

In this role, you will engage with customers to address daily banking needs and guide them to relevant solutions. Your responsibilities include educating clients on digital banking and supporting staff with transactions to ensure smooth branch operations. The position demands strong communication and organizational skills to maintain positive customer interactions.

Key Responsibilities:

• Engage customers on advice and service transactions

• Educate clients about mobile and online banking

• Support frontline staff with cash and non-cash transactions

• Recommend process improvements for customer experience

• Complete business processes accurately and timely

Requirements:

• High School diploma and/or 1+ years experience

• Investment Funds Canada certification (post-appointment)

• Proficiency in MS Office and banking software

• Strong communication and organizational skills

• Ability to handle changing priorities effectively

Utilize your customer service skills and banking knowledge at TD Canada Trust in Edmonton.
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