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Job Description & How to Apply Below
Join a leading financial services organization as a Bilingual Client Service Representative in Winnipeg. Use your expertise to support financial advisors and provide exceptional service to clients.
This position requires a bilingual professional to assist in account administration and facilitate effective communication with clients. You will thrive in a collaborative work culture while managing multiple tasks and adapting to changing priorities. Ideal candidates possess strong relationship-building skills and a commitment to problem-solving excellence, ensuring all inquiries and transactions are handled efficiently and accurately.
Key Responsibilities:
• Assist advisors with account administration tasks
• Address client inquiries and provide updates regularly
• Manage requests efficiently across multiple communication channels
• Resolve escalated client concerns with effective solutions
• Maintain compliance with established service standards
Requirements:
• Minimum of 2 years in client service within financial services
• Fully bilingual in English and French
• Educational background in Business, Finance, or related fields
• Strong Microsoft Office skills, including Outlook and Excel
• Excellent decision-making abilities under pressure
Contribute to a team-focused environment while delivering high-quality client service in Winnipeg's hybrid model.
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