Customer Service Advisor at Servus Credit Union

Join Servus Credit Union as a Customer Service Advisor, focusing on exceptional member experiences and proactive service solutions. This part-time role incorporates diligent transaction processing and member support.

As a part-time, permanent Member Experience Advisor, you will work a minimum of 20 hours weekly. You will be tasked with processing a variety of member transactions, generating sales referrals, and resolving account-related inquiries. This position emphasizes support for both members and branch operations, highlighting your financial and product knowledge.

Key Responsibilities:

• Build trust through responsive member service

• Facilitate deposits, withdrawals, and account updates

• Promote Servus products and capture referrals

• Assist team members with operational duties

• Ensure compliance with safety and privacy protocols

Requirements:

• 1 year of customer service experience

• Sales experience preferred but not mandatory

• Grade 12 diploma or equivalent preferred

• Strong attention to detail and problem-solving skills

• Must pass necessary background checks

Bring your expertise in customer service to Servus Credit Union and thrive in a collaborative environment.
#J-18808-Ljbffr