Job Description & How to Apply Below
Become part of our friendly team in Edmonton as a Client Service Associate. This position focuses on delivering exceptional customer service via phone and email, supporting international payments.
Working Sunday to Thursday, you'll be at the forefront of client relations and payment inquiries. Candidates should have experience in service-oriented roles, showcasing their ability to manage high call volumes effectively. Your goal will be to ensure compliance and oversee bank transfers with precision.
Key Responsibilities:
• Act as the primary contact for payment-related issues
• Setup and explain online services to clients
• Validate bank transfer details and compliance requirements
• Handle customer service inquiries promptly
• Navigate through various compliance challenges
Requirements:
• Required post-secondary education
• Proven track record in customer service
• Strong adaptability to IT systems
• Exceptional interpersonal communication skills
• Reliable multitasking capabilities under pressure
Bring your passion for client relations to play an essential role in our success.
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Position Requirements
10+ Years
work experience
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