Customer Rep-Station

Location: Nisku

This is an interview position. Provide accurate information and assistance to customers requiring direct interface. Perform administrative duties necessary for efficient operations. Promote continued sales and generate incremental revenue wherever possible.

Responsibilities

Provide accurate information and assistance to customers.

Perform administrative duties necessary for efficient operations.

Promote continued sales and generate potential incremental revenue.

Required Knowledge, Skills & Abilities

High school diploma or equivalent; college diploma preferred.

Knowledge of Canadian Customs regulations (preferred).

Knowledge of Fed Ex Express and Ground products and services (preferred).

Ability to complete all basic and recurrent training.

Ability to lift 70 lbs and maneuver packages up to 150 lbs with equipment.

Must achieve minimum thresholds on mandatory testing and training.

Operate in a PC Windows environment.

Excellent interpersonal and verbal communication skills.

Good analytical and problem‑solving skills.

Good negotiation skills.

Demonstrated ability to handle stress in a highly pressured, monitored, changing environment.

Qualifications
Minimum qualifications include a high school diploma or equivalent, ability to lift 70 lbs and handle packages up to 150 lbs, proficiency with PC Windows, completion of mandatory training, and meeting minimum testing thresholds. Candidates in Quebec must be bilingual (French and English).

Equity Statement
Fed Ex valorise la diversité et l’inclusion. Nous accueillons les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et LGBTQ+. Le processus de recrutement sera adapté selon vos besoins spécifiques.

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