Job Description & How to Apply Below
Responsibilities
Respond promptly and professionally to customer inquiries.
Accurately enter customer orders and ensure documentation flow.
Review vendor documents and verify purchase orders and quotes.
Assist Sales Representatives and Management in delivering top‑tier service.
Prepare reports and business correspondence.
Coordinate communication documents for major projects.
Expedite orders and collaborate with purchasing for product sourcing and delivery.
Assist with month‑end procedures and customer orders.
Liaise with warehouse personnel to ensure correct order shipment.
Coordinate actions with regional departments for major project implementation.
Answer phones and assist customers with inquiries.
Input quotes and orders into the system following pricing instructions.
Build spreadsheets for pricing and inventory.
Review contract specifications during project execution and closing.
Verify data completeness and accuracy.
Conduct project documentation reviews to ensure all required documents are received and reviewed.
Other duties as assigned.
Requirements
3‑4 years of Customer Service/Administration experience.
High School Diploma required;
Post‑Secondary education preferred.
Typing speed of at least 50 words per minute with high accuracy.
Proficient in data entry and MS Office (Excel, Outlook, Word, PowerPoint).
Strong computer skills, especially in Excel.
Exceptional organizational and multitasking skills.
Ability to work independently and as part of a team.
Benefits
Competitive salary.
Full set of benefits, including a flexible benefits program allowing you to choose options such as Medical, Dental, Vision, Health Spending Account and RRSP matching.
Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
Company‑paid Life Insurance and employee‑paid disability insurance.
Sonepar is an equal‑opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.
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