Customer Support Specialist

Position: Customer Support Specialist at Fleetworthy
Join Fleetworthy as a Customer Support Specialist, where you will provide essential support for fleet technology solutions. Deliver professional assistance through various channels to ensure every customer feels valued and heard.

In this role, you'll interact with a diverse range of customers, ensuring their requests are met with empathy and efficiency. Your strong communication skills will help you solve billing and service inquiries effectively. Collaborating with your team will be crucial for maintaining high standards in our customer interactions and improving service quality.

Key Responsibilities:

• Handle customer inquiries via phone, chat, and email

• Resolve billing questions with sound judgment

• Keep customer accounts updated accurately

• Collaborate with peers for a seamless experience

• Actively participate in team initiatives and improvements

Requirements:

• Associate degree in Business, Communications, or similar

• 1–2 years experience in customer service

• Excellent verbal and written communication skills

• Organized with attention to detail

• Proficient in MS Office and Salesforce

Shape your future with Fleetworthy by creating outstanding customer experiences while advancing your professional skills.
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