Service Concierge

Position: Full Time Service Concierge
Elevate customer service at Mercedes-Benz Heritage Valley as a Full Time Service Concierge in Edmonton, AB. Engage with clients and ensure smooth operations in the high-volume service department.

Mercedes-Benz Heritage Valley, part of the Auto Canada network, is seeking a dynamic Service Concierge. In this role, you will greet customers, assist with check-ins, and coordinate vehicle movements to ensure an exceptional service experience. Your ability to exceed customer expectations will be essential in maintaining our reputation for excellence.

Key Responsibilities:

• Meet and greet service customers upon arrival

• Provide exceptional customer service and support

• Answer and direct incoming service calls

• Process customer payments efficiently

• Offer refreshments and assist in the lounge area

Requirements:

• Valid driver's license with a safe driving history

• Experience in customer service or administration preferred

• Ability to drive a manual transmission

• Comfortable working in all weather conditions

• Authorization to work legally in Canada

Bring your passion for customer service and attention to detail to this pivotal role at Mercedes-Benz Heritage Valley.
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