Customer Service Associate

Position: Simons Customer Service Associate Role
Embrace a fulfilling position with Simons as a Customer Service Associate, focusing on delivering exceptional guest experiences in retail fashion. Handle transactions, manage reservations, and create a welcoming environment for customers.

Since 1840, Simons has been at the forefront of fashion innovation while championing employee well-being and community impact. As a Customer Service Associate, you'll manage merchandise reservations and oversee online order pickups, ensuring that administrative tasks support flawless customer service.

Your role will model the values of respect, consideration, and availability.

Key Responsibilities:

• Manage merchandise reservations and alteration pickups

• Handle cash deposits for the registers accurately

• Process transactions for employee purchases seamlessly

• Execute necessary administrative tasks for service

• Lead by example in embodying company values

Requirements:

• Friendly and approachable attitude

• Strong administrative skills and organization

• Self-starter with a methodical work approach

• Fluent in the official language of the store’s province

• Excellent communication skills to engage with clients

Contribute to Simons’ customer service excellence and community values while developing your career.
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