Customer Service Specialist

About the Position
Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.

What We Offer

Global career advancement and mentoring opportunities

Employee Resource Networks that advocate for advancing diversity, equity, and inclusion within the company.

What You'll Do

Receive and process customer orders

Develop solutions to customer needs/opportunities

Build and sustain long‑term customer partnerships

Display effective communication and interpersonal skills

Collaborate effectively with team members

Resolve problems and non‑conformances quickly

Other duties as required

What You'll Need

University degree or College diploma with specialized training in a related field (e.g., chemistry, sales, or customer service) with two (2) years of customer service experience

Must have a strong organizational aptitude, be detail‑oriented, and have excellent time management skills

Must have strong problem‑solving skills with the ability to prioritize and multitask

Must be a team player who is customer‑oriented and self‑motivated with a proven ability to interface confidently with internal and external stakeholders

Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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