Customer Service Library Assistant

Become a vital part of the community as a Library Assistant at the Clareview Branch of Edmonton Public Library. This position emphasizes customer service, technology-savvy skills, and community engagement.

In this part-time role, you will actively assist library patrons of all ages and support local educational initiatives. The ideal candidate is enthusiastic, adept at using various technologies, and has experience in library settings or customer-focused environments. Ensuring excellent service delivery, you will conduct activities like storytime for young children and proudly connect patrons with necessary resources.

Key Responsibilities:

• Assist patrons in using library resources and technology

• Lead educational classes and events for all ages

• Actively engage with the community through outreach

• Provide readers' advisory and reference services

• Answer customer queries with excellent communication

Requirements:

• Information Management/Library Technology diploma preferred

• Minimum one year in a customer service role

• Experience with Microsoft Office and web services

• Strong problem-solving and troubleshooting skills

• Commitment to diversity and inclusion standards

Contribute your enthusiasm for library services and technology to enrich the Clareview community.
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