Hybrid Client Service Clerk Position

Enhance customer engagements as a Hybrid Client Service Clerk, managing both in-person and remote tasks. Handle inquiries, resolve complaints, and provide essential service details.

Join a private sector team where you will be pivotal in addressing customer needs and maintaining effective records. This role requires two years' experience and proficiency in MS Office, focusing on exemplary service delivery and client support. Your contributions will help shape client satisfaction through effective communication and service information.

Key Responsibilities:

• Answer clients' written and oral inquiries

• Address and resolve customer complaints

• Provide detailed information about services offered

• Arrange and log billing for services rendered

• Maintain and manage a digital database of client interactions

Requirements:

• 2-3 years of client service experience

• Completion of a relevant college program

• Proficient in MS Excel, Outlook, and Word

• Strong organizational and multitasking abilities

• Own transportation for commuting

Bring your client-focused skills to ensure exceptional service and reliable support.
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