Job Description & How to Apply Below
Languages:
English
Education
College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
Private sector
Responsibilities
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Provide customer service
Computer and technology knowledge
MS Excel
MS Outlook
MS Word
MS Office
Additional information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Repetitive tasks
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Quick learner
Benefits
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
Commission
Group insurance benefits
Other Benefits
Other benefits
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