Client Service Representative

Position: Client Service Representative at CIBC
Location: Stony Plain

Join CIBC as a Client Service Representative and make a meaningful impact on clients' banking experiences. This role is vital for fostering strong relationships and delivering exceptional service across multiple locations.

As part of the Personal and Business Banking Team, you will engage clients, address their needs, and ensure they are connected to the right financial services. You'll also assist clients in navigating our mobile banking technology, making their banking experience seamless and efficient. Flexibility in working hours is required, including some evenings and weekends.

Key Responsibilities:

• Foster client relationships for a positive experience

• Address issues with a client-first mindset

• Provide guidance on mobile and online banking tools

• Connect clients to appropriate CIBC teams

• Adapt to various banking centers as needed

Requirements:

• Experience in client interaction and support

• Comfortable with technology and digital services

• Willingness to work varied hours

• Goal-oriented with a commitment to client satisfaction

• Strong interest in continuous learning

Enhance client relationships by delivering dedicated service and technical assistance at CIBC.
#J-18808-Ljbffr