Critical Event Customer Service Operator

Be a vital part of Becklar's team as a Customer Service Operator, focusing on critical event response. Enjoy competitive pay starting at $16.50/hour for day shifts, and $17.50/hour overnight.

In this role, you will utilize your skills in monitoring and rapid response to alarms with Becklar, a leader in SMART Critical Event Protection. You will act quickly to manage emergency situations, dispatch help, and document thorough responses. Intensive training will ensure your professional growth and success in this role.

Key Responsibilities:

• Quickly respond to alarm signals and incidents

• Dispatch necessary authorities ensuring help is timely

• Maintain accurate documentation of event responses

• Learn and operate multiple software applications efficiently

• Engage in training and development initiatives

Requirements:

• Age 18+ with a high school diploma or equivalent

• Reliable and calm in high-pressure environments

• Availability for weekend and holiday shifts

• Previous customer service experience is advantageous

• Must legally reside and work in Canada

Bring your customer service experience to Becklar, safeguarding lives and properties through effective emergency response.
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