Order Coordinator

Position: Order Coordinator Role at Thermon
Become an essential part of Thermon as an Order Coordinator. Manage the flow of customer orders and ensure all needs are met from initiation to successful delivery.

The Order Coordinator will facilitate the entire customer order process, ensuring accuracy and responsiveness. You will interact with clients to resolve any order issues and maintain effective ERP management. This role is pivotal in building customer loyalty and satisfaction while supporting operational efficiency at Thermon.

Key Responsibilities:

• Oversee ERP data management for orders

• Initiate and track all sales orders with precision

• Communicate effectively about shipping status and documentation

• Gather customer feedback to enhance service quality

• Respond promptly to all customer inquiries regarding orders

Requirements:

• Relevant technical diploma or order management experience

• Proficiency in ERP systems, particularly Microsoft AX

• Strong analytical and multitasking abilities

• Excellent attention to detail in order processing

• Effective verbal and written communication skills

Support customer engagement and operational success as an Order Coordinator at Thermon.
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