Customer Experience Specialist - Hybrid & Growth
Job in
Edmonton, Alberta, Canada
Listed on 2026-09-03
Listing for:
Ainsworth Inc
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
GDI Ainsworth in Canada seeks a Customer Experience Representative to handle client calls and emails, listen, support, and solve problems related to service and daily operations. You will develop knowledge of Remote Building Automation Alarms (RBAS) and triage issues to ensure timely resolutions.
The role emphasizes high-quality customer service, active listening, and strong communication while managing work orders, SLA commitments, and escalations.
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