Telephone Concierge at Specialist Dental Office

Elevate patient care as a Telephone Concierge in our specialist dental office. This Full-Time role is perfect for detail-oriented individuals with strong customer service skills and a caring attitude.

Located in North Central, this position entails taking incoming calls, booking patients, and maintaining a welcoming atmosphere for clients. A positive and friendly demeanor is essential, especially when working with children and parents. Candidates with call center and administrative backgrounds in dental settings are encouraged to apply.

Key Responsibilities:

• Handle incoming calls and patient inquiries

• Log requests and connect calls to the appropriate departments

• Schedule and manage patient appointments effectively

• Deliver exceptional customer service over the phone

• Support a friendly, team-oriented environment

Requirements:

• Call center experience is highly valued

• Proficient in using computers and adapting to software

• Strong communication skills in English

• Ability to navigate a busy work environment

• Availability to travel between office locations for training

Your compassionate service and organizational talents will guide patient experiences in our office.
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