Customer Service Advisor

Position: Full Time Customer Service Advisor
Join Modern Auto Body as a full-time Customer Service Advisor in Edmonton, AB, where your primary focus will be on customer support and appointment management. Engage directly with customers and contribute to operational success.

This role requires strong communication and organizational skills, making you the point of contact for customer inquiries and appointment scheduling. You will assist with technical system updates and maintain a detailed approach to work. Experience in the automotive industry is a plus.

Key Responsibilities:

• Provide information on insurance claims via phone

• Schedule client appointments for estimates and repairs

• Update customers with relevant status information

• Assist with in-person customer service tasks

• Document detailed notes within internal systems

Requirements:

• Sales administration experience in a dealership is an asset

• Strong both verbal and written communication skills

• Comfort with reaching and exceeding targets

• Detail-oriented and tech-savvy

• Legal eligibility to work in Canada

Utilize your customer service skills and automotive knowledge to enhance client experiences at Modern Auto Body in Edmonton.
#J-18808-Ljbffr