UASU InfoLink Customer Service Advisor

Join UASU Info Link as a Customer Service Advisor focusing on enhancing student life at the University of Alberta. Support inquiries and manage operational tasks across multiple Info Link locations.

As a vital part of the Info Link team, you will engage with students directly, addressing their needs and connecting them to essential resources.

Your role also includes administrative functions, ensuring that clients receive accurate information regarding academic services and community involvement opportunities. Strong organizational skills and problem-solving abilities are crucial.

Key Responsibilities:

• Serve clients with excellent customer service at Info Link

• Handle walk-up and online inquiries promptly

• Process payments and manage office supplies

• Oversee and maintain the lost and found database

• Assist in special projects assigned by Info Link Admin

Requirements:

• Must be a continuing undergraduate at the University of Alberta

• Familiarity with academic procedures preferred

• Previous academic experience at U of A required

• On-site availability for public interactions

• Willingness to adhere to operational hours

Embrace this chance to empower fellow students while enhancing your campus knowledge and service skills.
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