Service Dispatcher at GDI

Position: Service Dispatcher at GDI Ainsworth
Become a Service Dispatcher at GDI Ainsworth and make a significant impact as the liaison between customers and field staff. Enjoy a supportive work culture with great employee programs and benefits.

In this role, you will be responsible for managing service calls, scheduling technicians, and ensuring the efficient handling of service requests. Excellent communication and organizational skills are crucial as you'll be coordinating multiple tasks to ensure customer satisfaction. Your analytical thought process will help troubleshoot issues and drive improvements in service operations.

Key Responsibilities:

• Log all incoming service requests accurately

• Dispatch work orders based on technician availability

• Update customers about service status and completion

• Collaborate with technicians for seamless service delivery

• Monitor completed work for accuracy and quality

Requirements:

• 1-2 years experience in dispatching preferred

• Strong MS Office skills, especially in Excel

• Detail-oriented and capable of multitasking

• Strong interpersonal skills to foster relationships

• Bilingual abilities are beneficial

Join GDI Ainsworth and grow your career while enhancing customer service experiences.
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