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Job Description & How to Apply Below
Become a key part of Trans Global Service as a Bilingual Customer Representative, specializing in delivering top-tier service to English and French-speaking clients. Your commitment to excellent customer service will shine in this role.
As a Bilingual Customer Representative, you will engage with customers directly, addressing their inquiries and ensuring swift resolutions. You will collaborate closely with your teammates to enhance service efficiency and follow up with clients to ensure their needs are fully met. Bring your strong attention to detail and problem-solving skills to build lasting customer relationships.
Key Responsibilities:
• Offer professional and prompt service to customers
• Resolve inquiries with a focus on first contact solutions
• Engage in follow-up interactions to support customer needs
• Collaborate with management to enhance service processes
• Maintain updated knowledge of policies and products
Requirements:
• Previous customer service or call centre experience
• Bilingual in English and French, both oral and written
• Strong verbal and written communication skills
• Proficient with Microsoft Office applications
• Excellent attention to detail and multitasking skills
Leverage your bilingual capabilities at Trans Global Service to enhance customer engagement and satisfaction.
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