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Job Description & How to Apply Below
As a key member of our energetic team, the Member Services Coordinator will lead front desk operations and ensure a welcoming environment at our growing sports facility. You will play a crucial role in managing bookings, resolving customer concerns, and supporting daily operations. Join us if you are passionate about tennis, pickleball, and fostering a vibrant community.
Key Responsibilities:
• Lead and support the front desk staff
• Deliver outstanding customer service to all guests
• Manage member bookings and account inquiries via Court Reserve
• Professionally resolve customer complaints and concerns
• Maintain a clean and welcoming atmosphere
Requirements:
• Strong communication and leadership abilities
• Experience in customer service or hospitality
• Proficient with technology and booking systems
• Highly organized, dependable, and proactive
• Passionate about sports and community engagement
Make an impact in Edmonton's sports community with your leadership and customer service expertise.
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