Job Description & How to Apply Below
In this pivotal position, you will serve as the primary contact for student inquiries and member services on campus. Your responsibilities include educating members about insurance and wellness programs, resolving concerns promptly, and participating in training sessions to uphold service quality. You'll also document interactions accurately and promote awareness of benefits through engagement events.
Key Responsibilities:
• Provide front-line support for member inquiries and services
• Educate members on wellness, insurance, and claims processes
• Document all interactions in CRM systems with accuracy
• Participate in training to enhance service delivery quality
• Engage in events to promote benefit program awareness
Requirements:
• Strong communication and interpersonal skills
• Familiarity with CRM and contact center technologies
• Ability to resolve member inquiries and issues
• Commitment to maintaining service quality standards
• Interest in supporting student health and wellness
Enhance member engagement and support services as part of Gallivan & Associates’ team.
#J-18808-Ljbffr
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×